Privacy Policy. Your data, your rights.

In our processing, we comply with the requirements of the General Data Protection Regulation (GDPR). This means, among other things, that we:

• Clearly state the purposes for which we process personal data - as explained in this privacy statement;
• Limit our collection of personal data to what is necessary for legitimate purposes;
• Ask for your explicit consent in cases where it is legally required;
• Take appropriate security measures to protect your personal data and require similar safeguards from any third parties who process data on our behalf;
• Respect your right to access, correct, or delete your personal data upon request.

FizzyLemon BV may act either as a data processor or controller, depending on the agreement with the client organization. This privacy statement explains which personal data we collect, why, and how it is used. We encourage you to read it carefully.

By using our services, you share certain data with us, including personal data. We only process data that is provided directly by you, or data where it is clear that it has been provided for processing.

We may collect the following data:

We process personal data based on the following legal grounds:

To use our services, you must register. We store the data you provide for the purpose of delivering the service and providing access to the platform and your history of activity.

Your personal data will never be shared with third parties unless this is required to fulfill our services or mandated by law. In case of suspected misuse, we may provide data to the appropriate authorities.

The platform allows you to access a personal environment where you can view, edit, or update your profile settings and preferences.

If you fill out a contact form on our website or send us an email, the data you provide will be kept for as long as necessary to fully respond to your request.

Depending on the configuration of your organization's workspace, the following data may be visible to other authorized users such as trainers, team leads, or administrators:

• Name
• Email address (visible only to authorized staff)
• Progress and performance statistics
• Submitted assignments and feedback

These are never visible to public users or search engines and are restricted to users within your assigned environment.

We may share your data with selected partners who are involved in the delivery of our service. These include:

• Authorized implementation partners (e.g., training providers).
• Hosting or technology service providers necessary to operate the platform.

All third parties are bound by strict confidentiality and data processing agreements in line with GDPR requirements.

We take active steps to prevent misuse and unauthorized access to personal data, including:

• Password-protected user accounts;
• Optional or required two-factor authentication (2FA);
• Encrypted data transmission (SSL);
• Internal monitoring and logging for security and error resolution purposes.

This privacy statement does not apply to websites of third parties linked from our platform. We recommend reviewing their privacy policies before using their services.

We reserve the right to make changes to this privacy statement. We recommend checking this page regularly to stay informed of updates.

If you have any questions or would like to access, correct, or delete your personal data, you can contact us at: